Five Steps to Take if Your Boiler Breaks Down

Fix a broken boiler

No one likes a broken boiler, especially this time of year. Unfortunately it’s a common enough problem, particularly as many homeowners and renters don’t know how old their boiler is.

If the worst should happen, it’s always best to have a plan of action so that your boiler is up and running again quickly and you spend less time shivering.

We’ve put together a list of options and actions to take if your boiler decides to break down.


Check the warranty

First of all, you’ll need to check the warranty. If your boiler is new, it should still be under warranty so you’ll need to get in touch with the manufacturer. They should be able to help and send a replacement or engineer out to fix it.


Contact insurance

If your boiler is covered by home insurance, then they need to be on your list of who to call if your boiler breaks down. They may be able to send out an engineer to fix the problem or will hopefully cover all or part of the cost of repair or replacement.


Call an engineer

Broken down boilers can be potentially dangerous so you might have to call a Gas Safe registered engineer to take a look. They will be able to assess whether your home is safe and help you decide on the best solution.

The problem might be something that can be fixed easily by a qualified engineer who can replace a faulty part. If not, they’ll be able to advise you on whether you need a new boiler or not.


Call the landlord

If you’re currently renting, then your landlord should be your first point of contact. They will be able to check whether the boiler is under warranty and covered by their insurance. They should be able to send an engineer out or if necessary replace the boiler.


Get your boiler serviced

In the future, it’s definitely worth getting regular boiler services from an engineer to make sure that it’s all running efficiently.

A regular service will also mean that any small problems are caught before they turn into bigger ones that shut your entire central heating down when you most need it.


Need a new boiler?

If you’re looking to replace your old boiler, you can contact us on 0151 605 0881 for a free quote or some advice on what to do about your boiler. If you do choose to buy a new one, we also provide finance options to help you spread the cost of a new boiler installation. Don’t hesitate to contact us for more information.